Disaster Recovery of Data and Hardware

PSRC Disaster Recovery of Data and Hardware Procedure

 

I.    Overview

      A Disaster Recovery Plan (DRP) involves more than off-site storage or backup processing. The DRP is a written, comprehensive disaster recovery plan that addresses all the critical operations and functions of this school system. The plan includes procedures, which, if followed, will ensure the ongoing availability of critical resources and continuity of operations.

     

The PSRC Disaster Recovery Plan (DRP) addresses a process for the recovery of both data and hardware and also addresses all critical operations should a disaster occur in the Public Schools of Robeson County. The plan is designed to minimize the impact of “down-time,” and to ensure that necessary operational functions will be available for use in the least amount of time. Such operations include access to the following:

·       instructional materials

·       financial information

·       student information management systems

·       testing and accountability information

·       personnel information

·       data records

Commitment of all system personnel is necessary in order for a DRP to ensure successful recovery of data and hardware systems with the least amount of inoperable time.

 

II.   Objectives

      Additional objectives of the DRP include:


·       Maintaining instructional options for the classroom with little or no interruption

·       Providing a sense of security

·       Minimizing risk of delays in services

·       Guaranteeing reliability of standby systems

·       Providing a standard for testing the plan

·       Minimizing decision-making during a disaster

·       Reducing the probability of such an occurrence

·       Reducing disruptions to operations

·       Ensuring organizational stability

·       Providing an orderly recovery

·       Reducing reliance on certain key individuals

·       Protecting the assets of the organization

·       Ensuring the confidentiality of information


 

III. Committee

      A committee to oversee the implementation of the disaster recovery plan will be comprised of a representative from the PSRC Technology Department, the Financial Services Department, Plant Operations Department, and a principal’s designee at each school.

 

IV. Departments—Critical needs

      Critical needs are defined as the necessary procedures and equipment required to continue operations should a department, computer center, main facility or a combination of these be destroyed or become inaccessible. An evaluation for each department/school containing the following items is needed.


·       critical operations

·       current location of critical data/information

·       key personnel information

·       key systems for operation

·       needed documentation for preservation

·       vital records

·       policies and procedures

·       key data centers


 

V.   Recovery Strategies

      The most practical alternatives for processing in case of a disaster include consideration of all aspects of our organization. These aspects include, but are not limited to:

·       Facilities

·       Hardware

·       Software

·       Communications

·       Data files

·       Customer services

·       User operations

·       MIS

·       End-user systems

·       Other processing operations

VI. Data Collection

       Documentation and data gathering materials for each department/school will be maintained a copy within the school/department and a copy at the district office. Documentation and data information includes:

·       Backup position listing

·       Critical telephone numbers

·       Communications inventory

·       Distribution register

·       Documentation inventory

·       Equipment inventory

·       Forms inventory

·       Insurance policy inventory

·       Main computer hardware inventory

·       Master call list

·       Master vendor list

·       Microcomputer hardware and software inventory

·       Notification checklist

·       Office supply inventory

·       Off-site storage location inventory

·       Software and data files backup/retention schedules

·       Telephone inventory

·       Temporary location specifications

·       Others materials and documentation


VII. Backup Protection

The IT Department continues to investigate better methods for backup/protection of information. With consideration for expense, “spare” equipment is kept available.

VIII.         Procedure

In the event of infrastructure and/or server failure, plans for restoring computing and network facilities for the Public Schools of Robeson County are outlined below.  This plan lists those measures that are in place to assist in such a recovery, as well as the actual steps taken after the disaster to begin the restoration process.

Restoration Process

Technology Director is contacted with the report of the network disaster.

Technology Director directs appropriate personnel to conduct damage assessments and construct a priority list for restoration/ recovery.

Technology Directory and other appropriate personnel use the priority list to develop a strategic plan for network recovery.

Director will keep the Assistant Superintendent and Superintendent informed of findings and plan for recovery.

Suggested prioritization of network components:

Highest priority – network backbone (firewall, switches, wiring components, main servers that contain critical operational data)

Medium priority – web server, web filter, email server, network print services, desktop computer of critical personnel

Low priority – instructional computer labs, desktop computers and individual peripherals